BYD Problems & Fixes
Practical solutions to the most common issues BYD owners face. From app errors and charging faults to software quirks and range questions.
BYD App Not Working: Fixes for Login, Connection and Control Issues
Quick fixThe BYD app won't load, can't connect to the car, login fails, or remote controls don't respond.
BYD DolphinBYD Atto 3BYD SealBYD Sealion 7
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BYD Range Lower Than Advertised: Why and What to Expect
Quick fixReal-world range is significantly below the WLTP figure shown on the spec sheet or dealer estimate.
BYD DolphinBYD Atto 3BYD SealBYD Sealion 7
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BYD Won't Charge: Fixes for Home and Public Charging Failures
Needs attentionThe BYD EV stops charging, won't start charging, or shows a charging error on the screen or app.
BYD DolphinBYD Atto 3BYD SealBYD Sealion 7
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Can't find your issue?
Browse our guides for more in-depth ownership and technology information. For issues covered by warranty, always contact your BYD dealer first.